What are Features of Salesforce?

 

• Marketing and sales lead: Helps you to measure customer engagement by tracking email activities and convert them to customers.
• Contact management: With the help of this feature you can pull your customer's data like activity history, frequent contacts, customer communications, etc.
• Opportunities and quotes: Helps vendor to create opportunity and quote.
• Build and run innovative apps: You can build, scale and manage apps
• Analytics: It allows you to access the data, create dashboards and perform analysis
• Email integration: It provides integrations devoted to customer service, support and customer experience
• Communities for sales:- Online community software that enables companies to connect customers, partners and employees with each other
• Salesforce Engine: This feature focuses on making personalized contact with a customer for various campaigns designed by the marketing team
• Sales Collaboration: This feature helps you to address customer queries and feedback
• Sales Performance Management: It offers a metric-based goal setting and helps you to get feedback & rewards for the sales team.
• Lead Management: This feature helps you to tracks the leads that are in progress
• Territory Management: This feature allows you to create multiple territory models. You can also preview them before rollout, and helps you to optimize and balance territories
• Partnership management: This feature allows you to build communities with partners and help them to share objectives, goals, and activities
• Workflow and Approvals: The interface provides simple drag and drops option
• Files Sync and Share: This feature provide the sales team the power to share various files and update them instantly
• Reports and Dashboards: Dashboards and reporting feature offers a real-time picture of the business at a glance
• Sales Forecasting: This feature allows you are getting a real time view of the forecast of a sales team